How to Stay Connected and Efficient During Covid: VOIP Phone Systems
Small businesses have a lot to worry about during Covid. But one of the most important things is ensuring that they can stay connected with both the office and their customers. A VoIP phone system is perfect for this, as it allows remote workers to be connected even if they are not in the office. VoIP systems are also more efficient and cost-effective than traditional phone systems. The modern business needs an end-to-end communications system that unifies their staff and connects them with customers, wherever they are. Konnect specializes in providing seamless communications tools for voice, video, chat, and collaboration on any device, designed to integrate all of your mission-critical operations. Contact us today to learn more about how VoIP can help your business stay connected during Covid.
How to transform your business with a mobile first mindset
Imagine if, suddenly, you couldn't use your phone. Or email. Or the internet. It's like science fiction—something that would only happen in an apocalyptic, zombie-filled world.
What is a telephony blackout?
But the truth is that telephony blackouts are very real for some businesses and industries. Think about it: Cellular carriers and ISPs don't always provide a 100% functional network.
You could be a retail store that is doing a massive Black Friday sale and suddenly loses its phones. Or, you're a municipality experiencing an emergency, like a hurricane or tornado warning—and the area's cellular towers go down.
You could be a retail store that is doing a massive Black Friday sale and suddenly loses its phones. Or, you're a municipality experiencing an emergency, like a hurricane or tornado warning—and the area's cellular towers go down. In such situations, telephony networks can collapse, taking out the means of communications for businesses and corporations across all industries. But Unified Communications (UCaaS) is designed to resist these types of telecom disruptions.
Some organizations might find it easier to build their own infrastructure than deal with an unreliable telecommunications provider. And yet "build" doesn't necessarily mean "manage." If you're using on-premises UC systems and services, then everyone needs training and dedicated staff to keep things running.
On the other hand, Unified Communications as a Service (UCaaS) providers like Konnect offer their own infrastructure and networks. If there's any issue with the network, you can call in 24/7 support staff who fix it immediately—and then bill only for the resources that your business used. As a company owner or manager, that's one of many reasons why you need to shop for UCaaS services with a mobile-first mindset .
Sure, telecoms are critical for Unified Communications. But thinking more broadly about how your company uses Unified Communications is necessary today. More often these days, people don't just talk on phones anymore; they use text messages , video chats , screen shares , webinars, and collaboration tools .
In today's work environment, Unified Communications is more than just a phone system. Instead of purchasing Unified Communications as a Service from one company and telecom services from another, why not get both from a single provider? Konnect gives you the combined power of Unified Communications for your desktop or mobile device plus world-class telecom services.
With Konnect , you have access to the latest Unified Communications features – including enhanced contacts directory management – with no up-front investment. Easily upgrade as needed at low monthly rates with our direct billing model.
Enterprise UCaaS providers like Konnect let business owners take advantage of Unified Communications without any long-term contracts—giving you great flexibility when it comes to growing or reducing your Unified Communications footprint.
So don't let a telecommunications provider limit Unified Communications and cloud services that your business needs to be competitive and profitable. Instead, choose Unified Communications as a Service from Konnect – technology providers specializing in the Unified Communications market – and ensure you're getting the most out of your communications systems .
ABOUT THE AUTHOR: Jerson Cayo is the President at Konnect Global LLC , an Enterprise Unified Communication-as-a-Service (UCaaS) company providing Voice, Video, Messaging, Conferencing and Contact Center Solutions to businesses throughout the USA.
Visit www.konnectglobal.com for more information about Konnect's Unified Communications solutions or call us today.